Notes
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I would like to tell you that delivery boy number is not updated yet whenever he will reach your area he will call you.
Sir I request you to please share the conversation you have with the courier boy?
Sir maafi chahungi kuch technical issue ke karan hum apki jaankari check nahi kar paa rahe hai apse request hai please ap thode samaye baad contact karein.
Sir I am really due to some technical issue we are unable to check your details I request you to please contact us after sometime.
Please be assured! For further clarification, We have arranged a callback for you.
Sir, aapki suvidha k liye mai aapki call ki request le rhi hu, aapse request hai kripya wait kr lijiye.
Are you referring about this order-
Ky ap issi order ki baat kar rahe hai-
Sir apka refund as voucher initiate kar diya gya hai ap snapdeal se ₹675.00 tak ka product purchase kar sakte haai bina koi extra amount pay karein jab ap order place karenge vaha pe apko payment mode ka option show hoga uss option par click karke ap refund voucher use kar sakte hi.
Thank you for sharing detail with us! I request you to please share how can I help you regarding this product.
Do not worry I will ensure this will get resolved and you will get the resolution before given time. I will make certain that this gets resolved quickly for you.
Ok Sir please give me a moment I am updating and highlighting your complaint to our refund team for the best possible resolution.
Sir ap nischint rahiye mai personally apke concern par kaam karungi aur apka order jald hi apko deliver kara diya jaaye iska dhiyan mai khud rakhungi.
Sir I will personally work on your concern and do all possible things for you to deliver your order at the earliest.
Sir maafi chahungi apko pareshani hui mai apka feedback team ke sath share kar rahi hoon team iske liye strict action legi.
Sir I really apologize for the inconvenience you have faced and I request you to please accept my sincere apology I am sharing your concern with the team and they will take strict action against this.
Sir maafi chahte hai courier team ki laparwahi ke karan apko itna wait karna pda order pickup ke liye me apki case manager hone ke naate apko assure karti hu apko dobara iss issue ke liye hume contact nahi karna padega.Ji Sir hum sharminda hai apke order pickup mai itna samaye laga maine apki complaint ko priority mai highlight kar diya hai apka order diye gaye samaye se pehle pickup kara liya jaayega. Mai apke sath complaint number share kar rahi hoo jise maine create kiya hai diye gaye samye ke andar apko complaint ke regarding koi bhi information ya update chahyiye ho ap hume contact karke hume ye complaint number share kar skate hai-83740049
Issue-cx ask about order
Action-replied on watsapp
Comm-info shared//UD marked//cx went unresponsive while probing
Chat id-C1D59D9EE32EFB1
Issue-cx want call back
Action-replied on watsapp
Comm-info shared//arrange callback for the cx//tat given 2 hours
Chat id-53FBD525B4C5547
Issue-cx ask about pickup
Action-replied on watsapp//RL filled
Comm-info shared//ask cx to wait 2-3 days for pickup//assurance given
Chat id-76422AEE84C356F
Issue-
Action-
Comm-83872676
Chat id-ED3CC70C8DC9C8B
Issue-issue not cleared
Action-na
Comm-chat drop//cx went unresponsive
Chat id-77FE8532B3BC0AA
Issue-issue not cleared
Action-arrange callback
Comm-chat drop//cx went unresponsive
Chat id-D1ECAA6CD00A835
Issue-cx ask about pickup
Action-replied on watsapp
Comm-info shared//OFP//ask cx to wait today for pickup
RPI denial
Chat id-53902CC7B22D2DE
Issue-cx asking about return
Action-replied on watsapp
Comm-info shared//denial given//cx not agreed//tat shared 24-48 hours
comlaint highlighted
Chat id-9BBAD9AB08A2C3F
Issue-cx ask about complaint
Action-replied on watsapp
Comm-info shared//ask cx to wait 24-48 hours team will update
outside PDD
Chat id-F3E5D628E384522
Issue-cx ask about order
Action-replied on watsapp
Comm-info shared//assure cx to deliver order ASAP//apology given//assurance given
OFD
Chat id-1010BD9E74F7008
Issue-cx ask about delivery
Action-replied on watsapp
Comm-info shared//ask cx to wait 6PM//courier boy number given//assurance given
UD
Chat id-0FB20C5C022C828
Issue-cx ask about order
Action-replied on watsapp//FNDR filled
Comm-info shared//UD marked//ask cx to wait 24 hours for delivery//assurance given
within PDD
Chat id-0CC46E1F77C6091
Issue-cx ask about order
Action-replied on watsapp
Comm-info shared//Dispatch Date and PDD share//assurance given
Urgent delivery
Chat id-
Issue-cx want urgent delivery
Action-replied on watsapp
Comm-info shared//Dispatch date and PDD share//assurance given
RTO
Chat id-66E4FF18ECB72D0
Issue-cx ask about order
Action-replied on watsapp
Comm-info shared//RTO//ask cx to place new order//assurance given//apology given
UD MISS
Chat id-0FB20C5C022C828
Issue-cx ask about order
Action-replied on watsapp
Comm-info shared//UD marked//ask cx to wait 24 hours team will update//apology given//assurance given
Chat id-BA3F74EFE3F870C
Issue-cx ask about order
Action-replied on watsapp
Comm-info shared//ask cx to self pickup from nearest hub//ODA//apology given
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