Notes

50643 - sa
Sir, I can see here that delivery could not be completed due to Customer Refusal.
Please confirm, did you receive any call for delivery on 6/1/2023.


Sir, janna chahungi kya aapko product receive ho gaya hai?
Mam, please confirm did you receive the product?

Sir, aap bilkul nischint rahiye apki call back ki request maine raise kar di hai diye gaye samay ke ander aapko call receive ho jayegi.

issue- cx want refund // initiated on snapdeal credits
action- replied on whatsapp
cmmt- info shared

Aapse request hai ki aap apna order number/sub order number share karein jisse main aapki behtar sahayata kar sakun!

Sir, apse request hai ap Snapdeal app per check kijiye apko ek option show hoga neuro ap usme click kijiyega apko details show ho jayegi.

Sir, jesa ke check kar pa rhi hu, apke order ki delivery poori nhi ho payi hai Unknown Courier Issues ki vajah se.
Please confirm krwaye ki kya apko courier partner se 10/01/2023 ko koi call aaya tha delivery ke liye.

Sir, I can see here that delivery could not be completed due to Unknown Courier Issues.
Please confirm, did you receive any call for delivery on 7/01/2023.

Sir, with the mentioned details I can track this order are you talking about his product -

Sir apke suborder se yeah order show ho raha hai kya aap iss order ke regarding bat karna cahahte hai?

Sir diye gaye details se mai yaha order track kar paa rahi hu kya aap issi order ki baat kar rahe-

I aslo shared a mail in your registered mail Id I request you to share the product images soo that you won't face same issues again.

Sath hi apki registered mail Id par mail share ki hai aapse request hai aap usme product ki images share kar dijiye taki dubara same issues na ho aapko.

call not connected // no registered account from the given calling number

whatsapp call back
cx not using hindi/english

whatsapp call back
issue - na // call connected but cx dropped the call without sharing any concern asked for call back

whatsapp call back
issue - na // call not connected // cx dropped the call

whatsapp call back
issue - na // call connected but no response from cx hence after warning call dropped from my end

whatsapp call back
issue - na // call connected but cx dropped the call without sharing any concern

whatsapp call back
issue- na // call already done // no more query //

whatsapp call back
issue - na // call not connected

whatsapp call back
issue - cx want to return product
action- sms sent
cmmt- directed to self serve

cx went unresponsive between probing

issue- cx want to know about the return status
action- na
cmmt- cx went unresponsive

Issue: cx want to know about the order status//UD marked
Action: na
communication: cx went unresponsive between probing

I apologize for the inconvenience caused.Do not worry I will help you with this.

Sir, are you talking about this product -

Sir, kya app iss product ki baat kar rahe hai -

Mam, as I can check here your refund of amount Rs. 489.00 is initiated from our end on 5/1/2023 on your Snapdeal Credits / Refund Voucher you can place any order on snapdeal using this amount. I request you to please check in your Snapdeal Credits on My Profile Section.

Sir, jesa ki check kar paa
rahi hu apka refund of amount Rs. 299.00 humari end se 4/12/2022 ko initiate kar dia gaya hai apke snapdeal credits/refund voucher me aap us amount ko use karke snapdeal se shopping bhi kar sakte hai. Aapse request hai ki plese check kar le apne account ke My Profile section me jake.