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This is concerning order K201702241059565120 .
I got an email last week you had to cancel my order. Why is that when I wrote to you a few weeks back and after I asked why it was being delayed a customer service told me that "my order was being prepared".
And now I get the email. I accept your mistake, however it's been a week and I don't have my refund. I have a friend that was in a similar position with you last year and she waited for her refund for a month. Can you tell me how much I'm going to wait? A few days I wrote here but was completely ignored.
This is not fair because this mistake is on koreanmall and now I am the one who has to wait for my money. I'm sorry but after I was ignored a few days ago by you I've become really mad.
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