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If Samsung PP - transfer to SPP , u do not need to help just transfer
must ship power cord and adapter when sending tablet for service
Power cord / adapter shipped if the issue is power related
Home > Connectivity > Lollipop (Version 5.X.X) > Wi-Fi > Can't Connect To The Internet
cx note 5 tmobile will not turn on ( troubleshooting unsuccessful, irate customer)
what do you do ?
bootloops ask the time ( every 2 minutes) , when it occur, does it happen on certain app, put in safe mode
it is does not stop it is a hardware situation??
Must provide ERM number on SAP and your name if a customer asks for your information
4139036606 -
cx s5 at & t is stuck in boot loop
Warning: The procedure listed below will delete all user data. If you do not want to lose your data stop now and perform a data backup. If the device is stuck in a boot loop, a hard reset will need to be performed. follow the steps below:
Power the device off.
Press and hold the home, volume up, and power buttons.
Continue holding the buttons even if the Samsung logo appears. The Android system recovery menu will appear if this was performed correctly.
Press the Volume Up or Down button to select "wipe data/factory reset", and then press the Power button to make your selection.
Press the Volume Up or Down button to select "Yes – delete all user data", and then press the Power button to make your selection.
When the reset is complete, press the volume Up or Down button to select "reboot system now", and then press the Power button to make your selection.
If these steps do not work, the device will require service.
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