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KNOWLEDGE BASE PAGES: :)
VWG0034-18 Phonebox
SEKB0087-18 Seatbelt
VKB0277-14 Fuel consumption & tests exsplained
VWG0016-17 good will
VKB0276-14 MPG's Q&A
VKB0190-14 fuel contamination
VKB0001-18 SPOC escalation Process for VWPC
VKB0115-17 trust building measure Q&AS
AIDA
Citrix gateway
ICE / Outlook
Dealer portal
VMS
ELsa Pro
knowledge base Nox
Refund process
Internail Directory
CSC0052-16 Emmisons GLOSSARY
CSC0003-17
PDF Pages
EGR Issues ; 91,123, 157,88
DPF: 92
Injector: 93
Legal: 8
Frequently used terms: Page 11
ID+V and info needed : page 24
Engines effected: page 25
EU3/EU4/EU6 Engines : page 31
Delay with vehicle : page 35
whats recall: Page 41
Admitted cheating : Page 43
Apology : Page 46
Goodwill for some and not others : page 48
Gone legal : Page 51
What will the TM actually do : page 53
Skoda and TM not available: Page 62
Data results from KBA, VCA, type approval: page 68 & 105
EGR / Goodwill after diagnostics : page 91
No effect on DPF: page 92,95 102
Decreased MPG: Page 98,99,102
Exchange my vehicle or compensation : 112,113
NOX not on literature brochure : 116
Concerns about harming the environment / health due to the NOx issue :page 130
Is my vehicle safe to drive? Page 36
Is my vehicle legal to drive? page 37
NOx is affected, but is CO2 affected too? page 40
Will my vehicle be the same after the technical measures are completed? 64
MPG figures page 95
How can I find out if my vehicle is affected by the NOx issue? Page 27
Customer no longer owns vehicle but has received the letter Page 29
Do the vehicles comply with the EU5 emission standard Page 33
Will my vehicle be the same after the technical measures are completed? page 64
All five brands Directors
AUDI Andrew Doyle
VWPC - Alison Jones
SKODA - Rod Mcleod
SEAT - Richard Harrison
VWCM - Carl Zoodohna
VWG UK - Paul Willis
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