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Late fee paylater cx request to waive off tagging- solved CHANGE QUEUE TO SERCO

Hi,

Thanks for writing in.

We understand your concern that you want to waive off the late fee charges on your Flipkart pay later bill.

We are sorry to let you know that the penalty once levied for late payment of customers 'Flipkart Pay Later' amount cannot be waived off. Customers have to pay their amount or before the due date to avoid penalty charges. The bill is generated on 1st of every month,

We’d also like to let you know that there is a penalty for late payment which depends on the outstanding due as on 10th of the month and will not exceed Rs. 100 for outstanding of upto Rs. 2000, Rs. 200 for outstanding of Rs. 2001 - Rs 4000, and Rs. 400 for outstanding of Rs. 4001 and above. This will be added to the total amount due for your ‘Flipkart Pay Later’ transactions of the month defaulted.`

If you have any further queries feel free to contact us.

Hope this helps.
     
 
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