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Pre-call Test
The test is complete. Select a category to quickly navigate to that section.
Hardware & Software Setup
Connectivity to OpenTok Servers
Expected Call Quality
Hardware & Software Setup
Video
Move something in view of the camera to check that it is working.
Audio
Say something in the microphone to check that it is working.
Browser Compatibility
Chrome is supported by OpenTok.
Connectivity to OpenTok Servers
API Server
OpenTok API server - Connected
Connects to OpenTok and used for session initialization and signaling.
Successfully connected to the OpenTok API server.
Messaging WebSocket
OpenTok Messaging WebSocket - Connected
Clients send and receive OpenTok session-related messages using this WebSocket.
Successfully connected to the OpenTok Messaging WebSocket.
Media Server
OpenTok Media Server - Connected
Clients send audio and video to our media server for intelligent and efficient routing to their destination.
Successfully connected to the OpenTok Media Server.
Logging Server
Logging Server - Connected
Our logging server collects anonymized data about quality and possible errors.
Successfully connected to the OpenTok logging server.
Expected Call Quality
2.6 / 5.0
Video Quality:
Supported Resolution: 320x240 @ 30 fps
0% video packet loss
Video Bitrate: 190kbps
Adequate
Good
Excellent
Time elapsed (sec)
Bitrate (kbps)
Video Bitrate Stability
Bitrate over 13sec
0s
5s
10s
2s
7s
12s
0
500k
1 000k
1 500k
Highcharts.com
Audio Quality:
0% audio packet loss
Audio Bitrate: 39kbps
Adequate
Excellent
Time elapsed (sec)
Bitrate (kbps)
Audio Bitrate Stability
Bitrate over 13sec
0s
5s
10s
2s
7s
12s
0
200k
400k
100k
300k
Highcharts.com
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Precall Results Summary
Hardware Setup Results:
Video capture device successfully found.
Audio capture device successfully found.
Chrome is supported by OpenTok.
Connectivity Test Results:
Successfully connected to the OpenTok API server.
Successfully connected to the OpenTok Messaging WebSocket.
Successfully connected to the OpenTok logging server.
Quality Test Results:
Video Quality:
Recommended Resolution: 320x240 @ 30 fps
0% video packet loss
Video Bitrate: 190kbps
Audio Quality:
0% audio packet loss
Audio Bitrate: 39kbps
General Statistics:
Session ID: 2_MX40NTYwNDg5Mn5-MTUyOTU3MzU2NzYwNH5VV3U5N1gwbk9EM25zM20yK0FKbG5QdXh-fg
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