Notes
Notes - notes.io |
Options Given:gave thw number
Agreed Solution:agreed
Decision Tree Code:na ttd8fefklzp
Customer Query:cci called in to change return journey
Options Given:checked with gautam forom backoffice but no tickets available
Agreed Solution:cust agreed
Decision Tree Code:na
Customer Query:cci for bike reservation
Options Given:no bike space available asked if she was flexible,she wasnt
Agreed Solution:cust agreed
Decision Tree Code:na
Customer Query:cci having m ticket issues
Options Given:told her to check on the app or book a new ticket
Agreed Solution:cust agreed to try on the app and call back
Decision Tree Code:nA
ENGINEERING WORKS
Customer Query:CCI asking about disruption
Options Given:helped with the relavant info
Agreed Solution:cust agreed
Decision Tree Code:na
Customer Query:CCI called in asking cust relations no
Options Given:given relavant info
Agreed Solution:agreed
Decision Tree Code:na
Customer Query:CCI called in to reserve bike spacex5fh4bn2
Options Given: bike space-5j5n3lhf and booking ref x5fh4bn2
Agreed Solution:cust agreed
Decision Tree Code:na
Customer Query:CCI for booking sleeper trains
Options Given:gave relavant imformation
Agreed Solution:cust agreed
Decision Tree Code:na
Customer Query:CCI for change of journey
Options Given:previous ticket refunded and booked new tickets
Agreed Solution:cust agreed
Decision Tree Code:na
Customer Query:CCI for assisted help 0302319052
Options Given:provided the no 0302319052
Agreed Solution:agreed
Decision Tree Code:na
Customer Query:CCI 2387676135
Options Given:
Agreed Solution:
Decision Tree Code:na
Customer Query:CCI for COJ
Options Given:info gvn for the COJ process but cust hung up
Agreed Solution:Cust Hung Up
Decision Tree Code:na
Customer Query:CCI to book tickets
Options Given:gave her ticket details.sjhe said she would book it online bcaoz cannot charge from the account
Agreed Solution:agreed
Decision Tree Code:na
Customer Query:CCI
Options Given:
Agreed Solution:
Decision Tree Code:na
Customer Query:CCI
Options Given:
Agreed Solution:
Decision Tree Code:na
Customer Query:CCI
Options Given:
Agreed Solution:
Decision Tree Code:na
Customer Query:CCI
Options Given:
Agreed Solution:
Decision Tree Code:na
Customer Query:CCI
Options Given:
Agreed Solution:
Decision Tree Code:na
Customer Query:CCI
Options Given:
Agreed Solution:
Decision Tree Code:na
Customer Query:CCI
Options Given:
Agreed Solution:
Decision Tree Code:na
Customer Query:CCI
Options Given:
Agreed Solution:
Decision Tree Code:na
Customer Query:CCI
Options Given:
Agreed Solution:
Decision Tree Code:na
Customer Query:CCI
Options Given:
Agreed Solution:
Decision Tree Code:na
Customer Query:CCI
Options Given:
Agreed Solution:
Decision Tree Code:na
Customer Query:CCI
Options Given:
Agreed Solution:
Decision Tree Code:na
Customer Query:CCI
Options Given:
Agreed Solution:
Decision Tree Code:na
Customer Query:CCI
Options Given:
Agreed Solution:
Decision Tree Code:na
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