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Thanks for writing in.
We're sorry to know that you haven't received the refund for '' with Order ID: XXX
We'd like to let you know that the refund has been failed due to incorrect bank account details.
Also, we'd like to let you know that you must have receive an SMS to fill in the bank account details. SMS has been sent to your registered mobile number. Refund will be auto-processed after the bank account details are updated and you will get an SMS as soon as the refund is processed with the refund TAT.
If you face any issue while updating the details, alternatively you can write back to us with these details, a refund will be initiated to your account. You'll receive another email and SMS with more details as soon as the refund is initiated.
The seller will need a few details so that they can refund the amount to your bank account as requested by you.
1. Account Holder's Name (should be the same as registered for the order) -
2. Bank Name and Branch -
3. Account Number -
4. IFSC -
Hope this helps.
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