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Greetings from Paytm!
We understand that your transaction was not successful and apologies for the inconvenience caused.
We have checked and realized that for Order No: xxxx, you tried to make a payment of :
INR xxxx using your bank account - We haven't received INR xxx that you paid using your bank account. If this amount has been deducted from your bank account, then the bank will refund this money to your source account within xxx working days. In case of further issues, you can also contact your bank's customer care.
PayTM provides an absolutely hassel free booking experience to all its customers and be rest assured your concern would always be addressed with priority.
Please let us know in case you need any further assistance. We are also available 24X7 on our customer care helpline no.9555395553.
Regards,
Paytm Care
Dear Customer,
Greetings from Paytm!
Thank you for contacting Paytm against order id xxxx.
We understand that you are still awaiting the Cash back for xxxx offer. We are glad to inform you that Cash back of Rs .xxx has already been credited to your Paytm balance on xxxxx. You can use these funds for further transactions at Paytm.
Assuring you the best of our Services.
Please let us know in case you need any further assistance. We are also available 24X7 on our customer care helpline no.95553-95553.
Regards,
Paytm Care
Dear xxxx,
Greetings from Paytm!
Thanks for contacting us and apologize for the inconvenience caused.This is with reference to your query regarding cashback not credited to your account against order id xxxx.
You are not able to receive cashback, as you have not re-activated your wallet by providing us 1 document ID. As our systems are undergoing maintenance, we request you to complete the process once the system is up.
The amount would be credited to your account within 24 hours after the process completion.
Please let us know in case you need any further assistance. We are also available 24X7 on our customer care helpline no.9555395553.
Regards,
Paytm Care
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