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Hi Madhu,
Thank you for writing in.
We understand your concern that you want to place an order through 'Cash on Delivery' payment mode. We are sorry for the trouble you had to go through.
As per our records, we see that most of your orders from your order history has been canceled in shipped status, so our system has blocked the 'Cash on Delivery' payment mode for your Flipkart account.
However, you can always choose a prepaid mode of payment like Debit Card/Credit Card, Net Banking, Flipkart Money or Gift Card to place your order for now.
Hope this helps.
We always strive to provide excellent service and hope that we were able to help you. Please spare a few minutes to respond to the feedback survey which will be sent to you in some time and let us know how we did.
Hi Inzamamul,
Thanks for writing in.
We’re sorry to know that you’re not able to place a COD order.
We’d like to let you know that the COD service availability has been disabled on your account by the sellers due to unusual trends in your purchase history such as high number of returns/ cancellations have been observed on your account.
However, you can always choose a prepaid mode of payment like Debit Card/Credit Card, Net Banking, Flipkart Money or Gift Card to place your order for now.
In case, you need any further assistance, please feel free to contact us and we'll be happy to help you.
Hope you'll understand.
We understand your concern about the COD availability, but the Cash on Delivery mode of payment is temporarily disabled on your account.
This is because the seller has noticed that the number of post shipping cancellations in your purchase history for Cash on Delivery orders is unusually high.
However, you can always choose a prepaid mode of payment like Debit Card/Credit Card, Net Banking, Flipkart Money or Gift Card for any new order you wish to place.
Based on future order related activities through your account, the Cash on Delivery services may be enabled for you.
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