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Thanks for writing in.
While we understand that you'd like to return the product 'Kookaburra Kahuna T-90 Edition English Willow Cricket Bat', we're sorry to let you know that this product belongs to the 'No refundable' category because of which the seller will not be able to fulfill your refund request.
We'd also like to let you know that the seller has specified on the product page that 'If you have received a damaged or defective product or if it is not as described, you can raise a replacement request on the Website/App/Mobile site within 10 days of receiving the product.'
The seller has arranged a replacement for the product and it'll reach you by July 29, 2018.
The item originally delivered to you will be picked up at the same time. Please keep the item along with the original product box, accessories and tags ready as the Wishmaster from Ekart Logistics will not be able to complete the pickup in case any item is missing.
If there is anything we can do for you please feel free to contact us.
We would like to thank you for your understanding.
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