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How are you today?
I am Rithwin and I am a product consultant with fresh desk.
I will be working with you closely to make your customers happy and also, show you how fresh desk can gain those extra goodwill points that your company needs.
Can I have a brief introduction from your end and also, could you share how your current team structure is?
Before we start, I want to set a direction to this call, We do this mainly because
Our product helps two stakeholders, we give our best to make both of them happy. 1. Your Customers(who will raise requests) 2. Your support staff, who are the people will handle these requests.
To begin with, I will be showing you how your customers would view fresh desk and how they will use it.
Later, I will show you how your support staff would see it.
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