Notes

Hilton Hotel Questions (Training Receptionists)
Hello! I'm Bright and I will be your trainer today!
We will be doing a 5 question recap quiz, and 2 role plays. Any questions before I start?
Remember that 3 grammar mistakes are an automatic fail of the training.
1. May I see your greeting?
(Something like "Hello! Welcome to Hilton Hotels, how may I help you?")
2. How do you give and take a room and suite?
(give/take (user) room/suit (number))
3. How many warnings do you give an exploiter?
(0)
4. What lane do you serve first?
(Fast lane)
5. How many warning do you give a troller and/or spammer?
aw (3)
Now we are on to the role play version of the test!
I will come up to you with 2 situations, and you must act appropriately to each one I give you, understand?
First is the troll test. Oh, and please note, whatever I say throughout this portion of the test, do not take it offensively!
I will step back, and jump when your ready!
(DON'T SPAM!)
(Troll and make sure they give 3 warnings, call security, and contact an MR/HR)
Good. Now the second role play is just a basic role play. I will step back and jump again when you are ready.
(Give me a room)
Now for your results...
You had () grammar mistakes, you got /5 of the quiz, and /2 role plays correct. So....
Congratulations! You passed the test. Follow me to be ranked!
Unfortunately you failed the test due to . Come back to a future session to try again!

Hilton Greeting and FAQ
Hello! Welcome to Hilton Hotels! I'm Bright, how can I help you?
If you have the Suite gamepass you should be in the Suite lane!
So please kindly step over there and someone will get you a suite there.
You can search the Hilton Hotels group, or click the creator of the game in blue text you would see before joining this game.
That will lead you to the group. Join it!
You can go to a scheduled interview or fill an application open only on Saturdays.
If you pass you go to a scheduled training session!

Hilton Hotels Training Guide
Hello! I'm Bright, and I will be your trainer today!
Please hold all questions until the end, and no speaking while I'm giving the rules, understand?
As a Receptionist you are going to be handing out rooms to others.

To give a player a room you will say “give (PLAYER) room (NUMBER)”
For example...
give Bright room 201
To take a room away from a player you will say "take (PLAYER) room (NUMBER)"
For example...
take Bright room 201
To give a player a Suit you will say “give (PLAYER) suit (NUMBER)”
For example...
give Bright suit 200
To take a room away from a player you will say "take (PLAYER) room (NUMBER)"
For example...
take Bright suit 200

We know Suit is supposed to be spelled Suite, but in this case for the board we say Suit. :)

The board will automatically take away the room if they leave or die so you will not have to do Room Checks!

The Gold Lane is the Fast lane you must serve these Guest first.
The White lane is the Suite lane you will be handing these people suites.
The other 2 blue lanes are STANDARD ROOMS.
If someone asks for a Suite in a lane other than the White lane DO NOT Hand them a Suite.
Just kindly ask them to move to the Suite lane. :)

When talking to a Guest you are going to start with a Friendly greeting like...
“Hello! Welcome to Hilton Hotels how may I help you today?”
But feel free to make it your own and spice it up!

The self check in machines only work for people who have the fast lane game pass for regular rooms or the suite game pass.

You will come across some trollers. In that case you must first ask them to stop. If they don't, give them a warnings.
If they get 3 warnings, call security, and after that call an MR/HR.
Good warnings should look like this...
Warning 1 Bright_ii- Abusing caps lock, Warning 2 Bright_ii- Spamming, and so on.
This is a few examples of some bad warnings...
Warning 1 Bright_ii- Ugly, Warning 2 Bright_ii- Fat, and so on.
You may come across an exploiter or hacker. They get 0 warnings.
It would be extra evidence if you took a screenshot or recorded the hacker/exploiter.
You can either upload them to dizzycord or if you don't have it, upload it to YT!

If you give someone 3 warnings, and there are no security or MR/HRs, use the group wall.
Asking for help on the group wall should not look like this...
"HELP HACKER COME QUICK!"
Instead, it should look like this...
"We have an exploiter and need security and a MR/HR."
MRs and HRs are very busy keeping Hilton a happy and family friendly place, so please be patient once you call them.
Also, make sure that anyone can join your game in settings, so security or a MR/HR can get to you.

As a Receptionist, you can also do other jobs such as being a Bartender or a Housekeeper. Note that you should only do these extra jobs if all of the lanes for reception are filled. If not, giving people rooms are more important for you. :)
I think my time has come to an end, before I give you your trainers, does anyone have any questions? Say PTS if you do!

Soro's Guide
Hello! Welcome to Soro's! How many people will be in your party tonight?
Okay! Do you want to sit upstairs, down here, at the bar? Or do you have a gamepass? :)
So I'm Bright, I'll be your waiter tonight! Can I start you off with a drink? (Your menu is at the bottom of your screen if you can't find it.)
Are you thinking of getting an appetizer or no?
So what would you like for your main meal?
Thinking of getting a dessert tonight?
Thank you for visiting Soro's! Come back again! I've had a pleasure! :)