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cx sying that order not showing...due to SA issue order not reflecting as per the update tagged here and info shared with the cx

Hi,

Thanks for writing in.

We understand your concern that your payment has been debited but the order is not confirmed.

We're sorry to let you know that due to some unforeseen issues, there will be a delay in order confirmation.

We request you to wait for 24 hours from the time of transaction. Within 24 hours you will receive an order confirmation message, if your order will still not confirmed after that, the amount will be refunded automatically.

For further queries feel free to get in touch with us, we'll glad to assist you in the best possible way.

Hope this helps.
     
 
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