Notes

cancel requested state 48 hours




Hi Pradeep,

Thank you for writing in.

We're sorry to know that you have received different brand instead of 'OKASTA High Quality 12 Pcs. Double Sided Open End OK12P High Quality 12 Pcs. Double Sided OK12PCS Open End Double Sided Rachet Wrench Set'.

We would like to let you know that the return request for the order has been canceled as the issue type you have selected while creating the return was incorrect.

We requested you to kindly wait for 48 hours for the successful completion of cancellation process. After that you can create new return with right issue type.

If you face any issue while creating return for this product then you can write back to us and we will assist you in the best possible way.

Hope you will understand.

Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.




Hi,

We are sorry to hear that you are facing size fit issue with your '' with Order ID: .

We would like to let you know that you have created a wrong return type. In the replacement you will receive the same size so as requested by you, the seller has cancelled your replacement and it will take 48 hours to update in our system. No worries it will not take more than 48 hours.

You will also receive a confirmation SMS also.

However, you can create a new return after 48 hours.

It's really simple! Just follow these steps: 

• Log in to your Flipkart account 
• Click on 'Orders' 
• Select the product and click 'Return'

We'll send you an email and SMS with all the details you need. 

In case you will not be able to create a return, please feel free to write back to us, we'll be happy to help you out.

Hope this helps. 

hours

Hi,

We are sorry to hear that you are facing size fit issue with your '' with Order ID: .

We would like to let you know that you have created a wrong return type. In the replacement you will receive the same size so as requested by you, the seller has cancelled your replacement and it will take 48 hours to update in our system. No worries it will not take more than 48 hours.

You will also receive a confirmation SMS also.

However, you can create a new return after 48 hours.

It's really simple! Just follow these steps: 

• Log in to your Flipkart account 
• Click on 'Orders' 
• Select the product and click 'Return'

We'll send you an email and SMS with all the details you need. 

In case you will not be able to create a return, please feel free to write back to us, we'll be happy to help you out.

Hope this helps. 



Hi,

Thank you for writing in.

We are sorry to know that you are facing issues with your '' with Order ID: .

We would like to let you know that as requested by you, the seller has cancelled your replacement and it will take 48 hours to update in our system. No worries it will not take more than 48 hours.

You will also receive a conformation SMS.

However, after 48 hours a new return will be created for your order.

Hope this helps.

cx is facing size issue with the product,..want to return it ....as per request creating return

tagging: return status solved.



Hi,

Thank you for writing in.

We understand your concern about the refund for '' with Order ID: .

We would like to let you know that the seller has cancelled your replacement and it will take 48 hours to update in our system. No worries it will not take more than 48 hours.

You will also receive a conformation SMS as well.

However, you can create a new return after 48 hours for refund.

It's really simple! Just follow these steps:

• Log in to your Flipkart account
• Click on 'Orders'
• Select the product and click 'Return' We'll send you an email and SMS with all the details you need.

In case you will not be able to create a return, please feel free to write back to us, we'll be happy to help you out.

Hope this helps.





Hi,

Thank you for writing in.

We understand your concern related to the ''.

We're sorry to hear that you're facing issue with the product ''.

We would like to let you know that your replacement has been cancelled by the seller as it is created with wrong issue types and it will take 48 hours to update in our system. No worries it will not take more than 48 hours.

However, you can create return after 48 hours with right issue type.

Hope this helps.


----------------



Hi ,

Thanks for writing in.

We understand your concern about <product Name> with the order id <Order ID>.

We're sorry to know that the product you have received {is defective/is damaged/not as described on Flipkart/does not fit.

We do like to let you know that the cancellation of your replacement order is in requested state and we would request you to wait for the next 48 hours for the completion of the cancellation request.

We would request you to create a return request for refund after 48 hours from the steps given below:

1. Go to 'My Orders'
2. Select the item, click 'Return' and follow the prompts.

Also, you can enter the details of the bank account you want the refund credited to while creating the return instead of emailing these sensitive details to us. This will also ensure privacy and security for your information.

We will send you an email and SMS with the details of your return request.

In case, you need further assistance, please feel free to contact us and we'll be happy to help you.

Hope this helps.