Notes

Hi,

Thank you for your valuable time on call.

As per our telephonic conversation, we understand your concern about the 'Buyback Guarantee'. We're sorry for the trouble you had to go through.

We would like to let you know that below are the steps to redeem 'BuyBack Guarantee' in future at the time of exchange:

- You can log in to their Flipkart account used while placing the order for the old phone
- Select the new product you wish to purchase
- Get the buyback value as an exchange discount on the new purchase

Also, we'd like to let you know that Flipkart 'Buyback Guarantee' will offer a minimum assured value when exchanging their phones/ laptops bought on Flipkart. This policy will ensure that you can get the best exchange value for their old products along with guaranteed future buyback price. The buyback price will always be higher than the regular exchange value.

Here are some below points help you to redeem 'BuyBack Guarantee' at the time of exchange:
1. You can log in to their Flipkart account used while placing the order for the old phone
2. Select the new product you wish to purchase
3. Get the buyback value as an exchange discount on the new purchase

Important points to note:
1. The guaranteed buyback amount is available on products listed by selected sellers where the value of the product will be higher than the BuyBack discount and the new product should be available on Flipkart under exchange offer
2. The BuyBack amount is valid on products in working condition
3. The product should be in working condition with the screen intact
4. You can choose to exchange the product even after the 'BuyBack' policy period expires. However, BuyBack price will not be applicable. The product can still be exchanged on Flipkart at the product exchange price available at that point
5. There will be a nominal pick up charges applicable during exchange

Moreover, the applicable tenure for the policy is 06-08, 09-12 months from the date of delivery, each tenure will have a separate discount value.


The Buyback Guarantee has been sent to your registered email address used while placing the order. In case, you don’t find it in your inbox, please check the spam folder.

However, we would like to let you know that the redemption option will be visible on applicable products' page from the beginning of 6th month (154th day from the delivery date).

Hope you'll understand.


Hi,

Thank you for your valuable time on call.

As per our telephonic conversation, we understand your concern about the 'Buyback Guarantee'. We're sorry for the trouble you had to go through.

We would like to let you know that below are the steps to redeem 'BuyBack Guarantee' in future at the time of exchange:

- You can log in to their Flipkart account used while placing the order for the old phone
- Select the new product you wish to purchase
- Get the buyback value as an exchange discount on the new purchase

Also, we'd like to let you know that Flipkart 'Buyback Guarantee' will offer a minimum assured value when exchanging their phones/ laptops bought on Flipkart. This policy will ensure that you can get the best exchange value for their old products along with guaranteed future buyback price. The buyback price will always be higher than the regular exchange value.

Here are some below points help you to redeem 'BuyBack Guarantee' at the time of exchange:
1. You can log in to their Flipkart account used while placing the order for the old phone
2. Select the new product you wish to purchase
3. Get the buyback value as an exchange discount on the new purchase

Important points to note:
1. The guaranteed buyback amount is available on products listed by selected sellers where the value of the product will be higher than the BuyBack discount and the new product should be available on Flipkart under exchange offer
2. The BuyBack amount is valid on products in working condition
3. The product should be in working condition with the screen intact
4. You can choose to exchange the product even after the 'BuyBack' policy period expires. However, BuyBack price will not be applicable. The product can still be exchanged on Flipkart at the product exchange price available at that point
5. There will be a nominal pick up charges applicable during exchange

Moreover, the applicable tenure for the policy is 06-08, 09-12 months from the date of delivery, each tenure will have a separate discount value.


The Buyback Guarantee has been sent to your registered email address used while placing the order. In case, you don’t find it in your inbox, please check the spam folder.

However, we would like to let you know that the redemption option will be visible on applicable products' page from the beginning of 6th month (154th day from the delivery date).

Hope you'll understand.