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Thank you for taking the time to write your review.
You booked a sea view room but since we had a better room available, we considered that it would be better to upgrade your room to a studio with sea view.
After 15 minutes, you went to reception asking to leave the hotel while you had already checked in. It is clearly stated in our policy that after checking in, the customer has to pay the whole amount of the reservation.
You informed us that you wanted to leave and while the receptionist was trying to explain to you our policy, you picked up your luggage and tried to leave without paying the reservation.
Since you did not respect our policy and tried to leave without paying, we had no other choice than informing the police (we did not).
We are sorry for the way you felt and for any inconvenience caused.
Tony Margaritis
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