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Hi Kunal,
Thanks for writing in.
We are sorry to let you know that the seller has not received the payment for the order OD112970194048422000 through online payment mode due to a system error.
In the unlikely event of the amount being debited from your Debit card, it will be reversed within 08 business days from the date of the transaction.
If you still wish to buy the item, you can place a new order and can also choose cash on delivery as the payment mode.
Hope this helps.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.
Re-attempt delivery
Hi,
Thanks for writing in.
We understand that your order for 'MOBI SMART Back Cover for gionee p7 max' has not been delivered yet and we're sorry for the trouble you have to go through.
We see that the courier service provider tried to deliver the shipment on January 11, 2018, but couldn't due to unforeseen issues.
No worries, they'll make two more attempts to deliver your shipment. The next delivery attempt will be done in next business days.
Your order will be delivered at this address:
Dixit Thakur
1114
Ranjit nagar
Gurudwara
Mohali
Punjab
IN ,140301
The Wishmaster from 'Ekart Logistics' may call you on '8219973812 ,8894695470' to check if you're around to receive the order or if they're not able to locate your address. You can also have a friend, family member or a neighbour pay and collect the item on your behalf if you like.
Also, you will receive an SMS with the name of the Wishmaster, contact number call bridge details and a PIN. You may call that number and dial in the PIN to speak to the Wishmaster to know more about the status of your shipment.
Now you can track the step-by-step journey of your shipped orders easily through SMS notifications between 9 am and 9 pm. Opt for the 'Subscribe' option on the order details page to get these updates. You can also choose to opt out later if you like
Hope this helps.
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