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Hi,

Thank you for your valuable time over the call.

We are sorry to know that the product '____' with order ID '____' you've received is ___________.

Please be assured that we will share your feedback with our concerned team to minimize such instances in the future.

We'd like to let you know that as specified by you, a return request has been created for the order and a refund of Rs. _________/- will be initiated as soon as the pickup of the originally delivered product is confirmed by the courier service provider.

You’ll receive an email and SMS with the refund details, after which the money will be credited to your Bank account within 02 business days, as per standard banking procedures.

Please keep the item along with the original product box, accessories and tags ready for pickup by July , 2018, as the Wishmaster from 'Ekart Logistics' will not be able to complete the pickup in case any item is missing.

Also, remember to collect the acknowledgement receipt once you hand over the product.

In the future, you can raise a return request for your orders using our app or website. Just go to 'My Orders' on your Flipkart account, select the item, click 'Return' and follow the prompts.

We would like to thank you for your continued trust and support.

We always strive to provide excellent service and hope that we were able to help you. Please spare a few minutes to respond to the feedback survey which will be sent to you in some time and let us know how we did.
     
 
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