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Thanks for writing in.
We're sorry to knowthat you're facing issues with your 'Life Like Z60 BLUETOOTH SIM & TF CARD SLOT Smartwatch'.
Since the product was delivered to you on July 12, 2017, it has crossed the seller's 10 - day replacement period. Due to this, the seller will not able to fulfil your {request_type:replacement/refund} request.
We understand that the product is not covered under warranty, but you can still get in touch with the {brand/authorised service centre} and they should be able to help you out.
The invoice for this product has been sent to you in a different email. This can be used to avail services at the brand's authorised service centres.
Here {are the details to the brand/authorised service centre / is the brand support link}
{Example - http://www.sonymobile.com/in/support/contact-us/}
We would like to thank you for your understanding.
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