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Trust us if there was an option with us, we could have definitely helped you out. As you are one of the valuable customer for us.
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We assure you that your feedback has been shared with the seller and the courier partner and they're working on putting in additional measures to avoid instances like these.
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We’re working closely with our seller community to make your shopping experiences on Flipkart seamless.
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This isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right. We've spoken to the seller/courier service provider and they're looking into this and they'll take utmost care to ensure this does not happen again.
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Please be assured that we will share the feedback with our courier service provider, to minimize such instances in the future.
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We deeply value your relationship with us. Unfortunately, we didn't meet your expectations this time and we understand you're disappointed.
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We're sorry that we have not been able to call you due to high contact volumes we’re experiencing at the moment.
Since we didn’t want to keep you waiting, we’re responding through this email.
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