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Hi,
Thanks for writing in.
We're sorry to know that you're facing an issue with 'xxxxxxxxxxxxxx' with Order ID: xxxxxxxx.
We'd like to let you know that the invoice provided can be used as warranty card to claim warranty across the brand's authorised service centres within the warranty period and beyond.
Moreover, the product is covered under the xxxxxxxxxxxx manufacturer's warranty. You can get in touch with the brand authorized service center and they'll be able to help you out with any product related support you may need but make sure only manufacturer defects will be covered under warranty, liquid and physical damages are not covered under the manufacturer’s warranty. Please refer the warranty information on the brand’s website for more clarity.
For services which are not covered under the manufacturer’s warranty, the service centre may charge you to fix the issue with your product.
The invoice for this product has been attached along with this email. This can be used to avail services at the brand's authorised service centres within the warranty period.
Here are the details of the brand authorised service centre below:
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Hope this helps.
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