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Thanks for writing in.
We'd like to let you know that we tried to get in touch with you on '9705254514' to talk to you about your concern but could not reach you.
We are happy to hear that you want to exchange your Laptop using exchange offer.
We request you to know if your old laptop qualifies for the Offer, check the list of eligible devices in the Exchange Offer form.
Please note that only working Laptops with no physical damage will be eligible for exchange. Also, products with the following issues will not be picked up:
- Power Issue - Not switching on
- Model/Brand/Serial number/Processor specification mismatch
- Dead pixels, spots, lines or static on any part of the screen/display
- Crack on the screen, light emitting, watermark/liquid on Screen
- Crack on the panel, dents in the body and buttons missing
- Charging port damaged
For further queries feel free to get in touch with us, we'll glad to assist you in the best possible way.
Hope this helps.
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