Notes

From: "[email protected]" <[email protected]>
To: [email protected]
Sent: Monday, November 20, 2017 7:54 AM
Subject: Re: Charge Disputed for Amazon.com Order 112-5557621-8133819

Hello,

Per your request, we have charged your Master card ending in 23 for the following orders:

-- Order number: 112-8436583-9651455
-- Order date: October 28, 2017
-- Amount: USD 50

If we closed your account due to this dispute, we have now reinstated it. You should be able to sign in and place orders as normal.

Sincerely,

---
Mukesh
Account Specialist
Amazon.com




-----Original Message-----
From: [email protected]
Sent: 11/20/2017 01:29 PST
To: [email protected]
Cc:
Subject: Re: Charge Disputed for Amazon.com Order 112-5557621-8133819

Hello,

MasterCard 23 04/2020



---- [email protected] wrote:

=============
Hello,

We received your payment. As you requested, we have charged your Master card ending in 23 for the following order(s):

ORDER ID DOLLAR AMOUNT

112-5557621-8133819 $98.89
112-5211047-3764200 $85.06

We have found more unpaid orders on your account. You will not be able to access your account or place new orders until we receive payment for all unpaid transactions. For details about the dispute(s), contact your card issuer.

Here are the unpaid orders:

112-8436583-9651455 $50.00
112-7047779-2020245 $88.80
112-5682750-9589850 $61.97
112-8283887-5397062 $76.42
112-7969235-8098631 $59.99
112-2738399-6459444 $81.36
112-5572714-4071414 $50.00
112-8781697-9769834 $51.69
112-2923938-1549814 $79.74
112-3487260-5009821 $71.02
112-1202241-7428223 $77.98
112-8318695-0942626 $99.96
112-0950207-2656237 $57.50

We can charge any valid card registered to your account. To pay for these orders, reply to this email with the card type, the last two digits, and the expiration date. For your security, do not send full card numbers by email.

If you want to use a card that is not registered to your account, fax the information below to our secure line at 206-266-2752:

-- The card type, the full credit or debit card number, and the expiration date
-- The name, address, and phone number that the cardholder registered to the card
-- Your order number
-- The total payment amount you authorize

To protect your information, we let only a few account specialists see the documents that you fax to our secure line. Our Customer Service team cannot access these details, view your fax, or share more information about this matter. They can only verify that we sent this request.

Sincerely,

---
Gautham Manjunath
Account Specialist
Amazon.com




-----Original Message-----
From: [email protected]
Sent: 11/19/2017 16:50 PST
To: [email protected]
Cc:
Subject: Re: Charge Disputed for Amazon.com Order 112-5557621-8133819

MasterCard 23 04/2020


---- Amazon <[email protected]> wrote:

=============
Hello,

The issuer of the card used to pay for an order from your Amazon.com account has contacted us. You disputed this charge with them, and they withdrew the payment made to Amazon. As a result of the dispute, we have not been paid for this order.

Here are the transaction details:

-- Order number: 112-5557621-8133819
-- Order date: October 29, 2017
-- Disputed amount: 98.89 USD
-- Payment type: Visa
-- Account number: **21
-- Items in order: 1.0 of (Apple AirPort Express Base Station (MC414LL/A)) for 92.99 USD

If you authorized this transaction, we can charge any valid card that is registered to your account. Just reply to this email with the card type, the last two digits, and the expiration date. For your security, do not send full card numbers by email.

If you want to register a new payment card and you can access your account, go to Amazon.com, click “Help”, and then click “Payments & Gift Cards”. Once you have added the new card, reply to this email with your permission to process the charge. Please include the card type and the last two digits of the card account.

If you want to register a new payment card but you no longer have access to your Amazon.com account, fax the following information to our secure line at 1-206-266-2752:

-- The card type, the full credit or debit card number, and the expiration date
-- The name, address, and phone number that the cardholder registered to the card
-- Your order number and the total payment amount that you authorize

Please allow 5 to 7 business days for your payment to post.

To protect your information, we let only a few account specialists see the documents that you fax to our secure line. Our Customer Service team cannot access these details, view your fax, or share more information about this matter. They can only verify that we sent this request.

If you returned the merchandise, please send us the tracking information.

Sincerely,

Account Specialist
Amazon.com