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called in to change flexship items
called in to cancel account
customer was educated and agree with early termination fee
called in to cancel autoship under the account
called in to cancel one of the flexships under her account.
called in to enroll as a VIP
called in to enroll as a MP
called in to correct shipping address
called in cause her credit card was declined to submit it
called in to cancel order# and to change flexship date
called in to Request an RMA
called in to get username and to get email to reset password
called in to be guided to learn how to manage flexships online
called in to downgrade from the pro to lite version on back office
called in to get info about an order for a shipping for glam pack she placed and she has not received. customer was informed this just began being ship out 11/12
called in to place an order to get the black Friday discount
called in to cancel account. Customer requested an RMA# for the previous orders and as she is in the 30 days money back guarantee so she can get full amount of the money she spent on products
7.2.1 –Customer Right of Rescission
A Customer who makes a purchase of 25.00 or more has three business days (five business days for residents of Alaska and 15 business days for residents of North Dakota who are age 65 or older) after the sale or execution of a contract to cancel their order and receive a full refund consistent with the cancellation notice on the order form or sales receipt.
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