Notes

Read all the messages!!!
goco-sports:

Oh, dear, I'm a new worker, what can I do for you?
Your previous message

Still no refund! What the hell is happing!!?
goco-sports:

Dear,Thanks for your message.

As our have a weekend,so our boss didn't come to company,pls give us some time to solve this for you.

Thanks for your understanding
Your previous message

Hi. What about me refund?
goco-sports:

Thanks
Your previous message

Ok I'm waiting!
goco-sports:

Dear,we are very sorry,let us have a check for you.

Pls wait patiently.
Your previous message

I still didn't get the refund.
goco-sports:

Dear,you still have not got the refund?
Your previous message

Hi please .. any news about the refund?
goco-sports:

Dear,Thanks for your message.

Pls wait for patiently,We have been dealing with .thank you
Your previous message

Hi there.. is there any news for the refund I need to get?
goco-sports:

Thank you!
Your previous message

Thank you, I hope it won't take as long as this waiting.
Thank you and I hope for a better business for you.
Shay Shtern.
goco-sports:

Thanks for your message
So sorry to hear you still not receive the item.
Your satisfactory is our pursuing, but under this situation, we were both victim and lost so much.
As compensation, we would like to refund you payment, we will apply the refund to our company soon, but it will take some days. Please kindly share us some time.
Best regards!
Your previous message

I got nothing.
please just give me back my money.
Sorry but I waiting too long....
thanks,
Shay Shtern.
goco-sports:

Dear customer,
We sent two parcels to your address, and we also are confused that you haven't got them. We are waiting for the logistic company's reply, please give us some time, we will look into, please don't worry, we will give you a good resolution.
Your previous message

Hi .. there is no new for me ..
Will it update ?
And what the tracking number and it's information?
goco-sports:

Thanks so much for your reply with me,
since it was right, we have already asked our shipping agent to follow it up with the post,
can you give me 7-10 days and let them make a complete investigation on this case,
please and if there still haven't received it by next week, please just contact with me freely,
and we will take action on this case immediately until the case was solved satisfied.
Please let us keep in touch
Your previous message

July? Impossible...
goco-sports:

Thanks for your message
2017-07-27 00:00 shogam market, Shoham, Delivered to addressee
2017-07-23 00:00 shogam market, Shoham, Arrived at the postal unit for delivery to addressee (shelf no ג-4079)
2017-07-19 00:00 eCommerce Sorting Center, Modiin, The item was received from China Rep Pop and is being forwarded for processing
As we just checked，it shows like this: Delivered.
May be your family or neighbor have received the item for you. Or you can go to the local post office to have a check.
Best wishes!
Your previous message

Didn't get the item .. noting in my office
goco-sports:

Hi dear customer, please kindly wait for another few days. thank you.
Your previous message

No news at my place.. no received
goco-sports:

Hi dear customer, 20 days passed. I think we need to wait for another few days.
Have you received the previous parcel?
Your previous message

Hi! Is there news?
goco-sports:

It's my pleasure to serve you, have a nice day!
Your previous message

Thank you, you are a good seller
goco-sports:

Thanks for your continuous patience.
If any questions, please contact me freely, I'm always here to service for you at any times.
Your previous message

I will try..
goco-sports:

Please don't worry, it is in transit normally, could you please wait for it patiently?
Your previous message

Hi, whats the status of the Shiping?
goco-sports:

Hi dear customer, 05406018915 is your new track number, you can trace it from www.17track.net/en. and China post is the carrier.
thank you.
Your previous message

Ok... So send another one...
I hope everything will be alright...
Thank, update me with traking number
goco-sports:

Hi dear customer, since we did shipped out your parcel, if refund now, we'll lose so much, that's why we suggest re-send. if both parcels arrive, please reject one. thank you. We hope for your kindly understanding.
Your previous message

Maybe I can get a refund PayPal easier
goco-sports:

what do you mean? what would you like?
Your previous message

Is there another sulotion ?
goco-sports:

Just sending another parcel. if it's ok, I'll tell my warehouse to do it.
Your previous message

Ok it's a way... How will you do it??
goco-sports:

Thank you for your message
As we check, your order was shipped to the right address .It is really confused me why you still not receive the item. Under this situation, would you like us to resend your order with the faster shipping? This is a way to ensure you will get the item.
Do you agree?
Your understanding is highly appreciated!
Best regards!