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Hello,

I’m following up with the recent chat interaction you had with us.

Thank you for contacting in today and taking the time out of your busy schedule.

We have several options available for self-service along with phone, e-mail and chat support 24 hours a day, 7 days a week.

We, at Amazon Support, work round the clock to take care and always strive to do our best to help you with your concerns. However, there might be times when we are unable to resolve your concerns because we have to abide by the Amazon.com policies. We sincerely apologize for such situations and request you understanding in such matters.

We strive to deliver the best that our customers like you deserve with a strong suite of products, high-quality customer service and unfailing quality assurance. As a testament to our strive for perfection, we have taken steps and please be assured that your concerns will be addressed at top priority.

I request you to contact us again via phone, chat, or e-mail, please use the following link, we’ll be happy to help:

https://www.amazon.com/gp/help/customer/contact-us

Rest assured, we are here to take care of issues you encounter and we always endeavor to provide the best service to our valued customers and aim to ensure that the issue is resolved to the fullest satisfaction.

Our customer's satisfaction and their convenience is very important to us above all else, it's the foundation on which our company was built. Be assured that we'll continue working hard to ensure that you receive accurate service, and also to minimize the chances of anything like this occurring again.

We're also happy to help you over the phone. Visit our Help pages (http://www.amazon.com/help), click the "Contact Us" button, enter your phone number through the Phone tab, and we'll call you. We're available 24 hours a day, 7 days a week.

Here are our customer service phone numbers:

- U.S. and Canada: 1-866-216-1072

- International: 1-206-266-2992

We're available 24 hours a day, 7 days a week.

Thanks for your patience and understanding. We hope to see you again soon.

Best regards,

-----------------------------------------------------------------------------------------------------------------------------------------

It looks like something caused our chat about your query to be disconnected. I'm really sorry for the inconvenience.

We will gladly answer your questions; however, we'll need you to elaborate your inquiry.

Please accept our apologies for any inconvenience this may cause, we look forward to hear from you. The additional information will help us to answer your questions in more appropriate way.

If you have any further questions, please contact us using the link:

https://www.amazon.com/gp/help/customer/contact-us

Here are our customer service phone numbers:

- U.S. and Canada: 1-866-216-1072
- International: 1-206-266-2992

We're available 24 hours a day, 7 days a week.

You can also click the "Contact Us" button on any Help page, enter your phone number through the Phone tab, and we'll call you. Contacting us through the website ensures that we have your account information ready when we call.You can contact us by telephone 7 days a week between 5:00am and 6:00pm Pacific Time. Initiate phone calls from the Amazon.com website, using the click-to-call feature:

1. Click the "By phone" button in the "Contact Us" box found on the right side of seller Help pages:

http://www.amazon.com/gp/help/customer/display.html?nodeId=1161232

2. If you are not yet signed in, please sign in at this point. This will provide us with your account information and allow us to assist you as quickly as possible.

3. If the "Request call back" form does not pop up, click the "Call me" button.

4. Fill out the short "Request call back" form, and click Submit.

We'll call you and assist with your questions and concerns

Rest assured, we are here to take care of issues you encounter and we always endeavor to provide the best service to our valued customers and aim to ensure that the issue is resolved to the fullest satisfaction.

We appreciate your business and look forward to serving you again in the near future.

     
 
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