Notes

Hi there, my name is JoAnn Lizarraga and I am interested in working for your establishment. I am a reliable hard worker that loves people. I have over 10 years experience in customer service and over 3 in hospitality. I have attached my resume and can send references if requested. Thank you for your time.

OBJECTIVE:
To receive an opportunity to interview for any food service or general guest service position and thru enthusiasm and dedication, I will plan to increase my knowledge in the food and beverage field and be an energetic part of the team.

PROFESSIONAL HIGHLIGHTS:
- Ability to build strong customer relationships
- Highly motivated to work in a customer service oriented job
- Able to follow instructions and established procedures
- Ability to work fast and accurately
- Team player
- TAM certified
- Health certified

EMPLOYMENT:
Las Vegas Golf Course, Nevada, May 2013- current
Server/Bartender
- Greet customers as they enter and seat them appropriately
- Ask for orders and fill food and beverage orders as required
- Deliver orders to the customers after ensuring accuracy
- Serve alcoholic and non alcoholic drinks as instructed
- Ensure service station is well stocked
- Ensure all food items are prepared to the highest of standards
- Clean up after the customers have left

Sea N Air Golf Course, California, 2011-2013
Server
· Set tables with clean linens, condiments, and silverware
· Served guests during meal times with speed and efficiency
· Responded to resident or guest complaints regarding food or service

Sam Adams Pub, Hawaii, 2009-2011
Waitress
· Greeted customers in the restaurant , took and rang up orders
· Kept drink stations clean and ready for service
· Managed guest checks, collected cash and processed credit cards

EDUCATION:
BA in Cinema
CSUN Northridge, Ca.
(808)428-3989