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Hello Richard Ridley,
I am totally sorry you are disappointed with us because you received roses that were severly wilted. I know it was a special occasion and we wouldn´t want this to happen to anyone. I really apologize.
Because of this, we did send you another arrangement through one of our local designer's to make it up for you and your wife. I really hope your wife liked the flowers for your anniversary.
We did a discount for you to compensate and provided you with a Store Credit in good faith.
I hope you choose Avas Flowers again, we would like to show you we can do things differently.
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