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Thanks so much for contacting Monat Support,
Apologize for the delay in replying back to your email,
Your concern was acknowledged and we have cancelled your FS orders,you can still take a vanish of 15% of discount as a VP and what ever you feel constable you can

Dear Traci,
Thanks for reaching out Monat Customer service,
We understand you concern and before providing you with the accord info I want to apologized for the delay in responding to your email and yes you do have 2 account with one of them at the moment will be cancelled so you will not get confused but your log in info will be below:
•Username ihatethospart
A reset password was provided to you.

Any inconvenience do not hesitate to contact Customer Service
Best Regards,
Melissa Del Rosario
Market Partner & Customer Care Agent
MONAT® We are Modern Nature
Market Partner and Customer care: 1-844-696-6628
Email:[email protected]


Dear Marissa,
Your concern was read but due policy & procedure in order for use to provide you with the Curl cream you need to have a qualifying Flex ship order and this was a regular order in which shipping was charge and part of the statement said on qualifying free shipping order all customer VP/MP will receive the Only for you.Once more apologize for the mislead information but that is how you can take a vanish of the free shipping also free product I'll recommend you to try to get this month Only for you.

Dear Sandy,
Your concern was acknowledge and we where able to extend order # 148884 to December,thanks for contacting Monat Support.



Hi Jean,
I address my attention to you to inform you of New Distributor Davis, Wanda id 1076114 have contact us to know status of refund because she was over charge the was 3 Transaction deducted on 9/29 which are the following # : 2323896 , 2323952 , 2323953. Can you please follow up with this refund customer said the if a refund is not issue she will request the Termination her membership because this will cause her serious financial issues please give me and updated because customer want to know what was done or will be done with her funds; I didn't want to give her false advisement so I said I contact her with an update in regards her case # 45159; with the accurate info.

Dear RaeLynne,
Apologize for the delay I'll love to process the order but it was declined please confirm with bank or update info so we can process the order for you,please follow up so we can provide you with proper assistance.

Thanks so much for contacting Monat Support,
Apologize for the delay in replying back to your email,
Your concern was acknowledged and we have cancelled your FS orders,you can still take a vanish of 15% of discount as a VP and what ever you feel constable you can
     
 
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