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Options Given: assisted with the web support number
Agreed Solution: cust okCustomer Query: cci to book tics
Options Given: assisted with the booking and booked tics
Agreed Solution: cust ok
Decision Tree Code: na
==========================================
Customer Query: cci to check fr
Decision Tree Code: na
====================================================
Customer Query: cci to get refund/ do a coj on tics purchased online over the website (vtec)
Options Given: assisted with the web support number
Agreed Solution: cust ok
Decision Tree Code: na
====================================
Customer Query: cci to reserve a bike space and book a tic
Options Given: assisted with the same by calling sbo (arzoo) and reserved a bike space with ref num- (34gwwr4j) and booked a tic
Agreed Solution: cust ok
Decision Tree Code: na
=========================================
Customer Query: cci to reserve a seat
Options Given: assisted with the same by calling sbo () and reserved a seat with ref num- () and seat num-()
Agreed Solution: cust ok
Decision Tree Code: na
=============================================
Customer Query: cci to do a coj
Options Given: assisted with the same did coj applying T & C
Agreed Solution: cust ok
Decision Tree Code: na
==========================================================================================
Customer Query: cci to get a refund tics booked online as hye could nt use the discount voucher
Options Given: asked him to contact customer relations dept
Agreed Solution: cust ok assisted with the num
Decision Tree Code: na
========================================================================================
Customer Query: cci to do an any card collection
Options Given: assisted with the same by calling sbo () and activated any card collection
Agreed Solution: cust ok
Decision Tree Code: na
===========================================================================================
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