Notes
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Hello Just to check we are on same page you
Hello Let me check that I have this right ...
Hello Let me see if I have this this correct, you want me to ...
Hello This is what I understand you are telling me ....
Closing:
It has been pleasure assisting you today. I hope you were happy with bmy assistance.
PA:
Let me check that I have this right, you want to make the payment arrangement.
Billing:
I understand price is a matter of concern.
My job is to assist the customer however, my priority is to save money.
Let me calculate your bill. I try my best to lower down your charges.
Thank you for your patience while I was researching your bill.
Transfer:
I wish I could tell you. However we have dedicated team to assist you with your concern.
Shall I go ahead and transfer your chat to concern team. Will it be fine?
Please stay connected while I transfer your chat.
Apology:
I am sorry this has happened. I truly understand your concern and will do my best to help you.
Waiting:
Let me review your transition history/bills/account. Please bear with me for few more minutes.
I am sorry for the delay on my part. I am pulling up your account details. Please allow me another minute. I will be back with you right away.
Login issue
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