Notes
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Thank you for calling Lifetouch! My name is …, how can I help?
Accountability Statement
I'd be happy to help you with that…
It's my pleasure to help you with your concern!
Placing the Call on Hold
Let me check my resources. May I place your call on hold for two minutes?
Let me see what I can do. May I place your call on hold for two minutes?
I want to provide you with the best option. May I place your call on hold for two minutes?
Managing Dead Air
I’m currently (state what you're doing), just give me a couple more seconds
I’m processing your request, just stay on the line
Thanks for staying on the line with me. Give me a couple more seconds
Further Assistance
Is there anything else I can help you with?
Is there anything else I can assist you with?
Closing
Thank you for calling Lifetouch! Have a good day!
Thank you for calling Lifetouch! Enjoy your day!
Thank you for calling Lifetouch! Have a nice day!
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