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CS, MEMBER SPOUSE CALLING TO MAKE SURE IF PRESCIPTIONS WERE ON THEIR WAY & MAKE SURE THEY WERE THE RIGHT PRESCIPTIONS, THEY HAVE BEEN REFILLED FOR THE MEMBER
CS,MEMBER WAS CONCERNED ABOUT NOT HAVING ENOUGH TO PAY FOR A CERTAIN PRESCIPTIONS, THAT HAS BEEN CHECK MEMBER HAD ENOUGH TO PAY FOR AVAILABLE PRESCIPTIONS
CS,MEMBER SPOUSE CALLED IN TO REFILL WIFES PRESCIPTION WAS ABLE TO GET VERBAL CONCENT,ALSO MEMBERS PRESCIPTIONS WERE REFILLED
CS, MEMBER CALLED IN TO VERIFY IF HE HAD THE CONFIRMATION TIER FROM DOCTORS THAT WAS SUPPOSED TO BE SENT TO US BUT CONFIRMATION WAS NOT RECIEVED FOR THE RIGHT PRESCIPTIONS THAT HE NEEDED
CS, MEMBER CALLED IN TO RENEW PRESCIPTIONS, MEMBER WAS TOLD TO CALL HER DOCTOR TO SEND IN REFILLS.
CS,MEMBER NEEDED INFORMATION IN REGARDS OF A CERTAIN PRESCIPTION, MEMBER WAS STATING THAT SHE WAS HAVING PROBLEMS WITH THIS CERTAIN PRESCIPTIONS,MEMBER WAS INFORMED THAT SHE NEEDS TO CONTACT HER DOCTOR IN ORDER TO GET THE RIGHT PRESCIPTION ON FILE.
CS, CALLED IN TO SEE
CS, MEMBER WAS CONCERNED ABOUT A NEW PRESCIPTION ON FILE ASKING HOW MUCH IT WOULD COST THE MEMBER TO GET IT THROUGH US AS IN HUMANA PHARMACY.
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