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Thanks for contacting us.
We are aware of the difficult weather conditions possibly headed to Florida by the end of the week.
To be able to refund your reservation directly to your credit card, I would ask you to please give Greyhound a call and explain that you would like an exceptional refund due to the approach of hurricane Irma.
Their phone number is 1-214-849-8966.
This is the solution that I'm suggesting because even though you made your booking on Busbud, your payment was taken directly by Greyhound they are the ones with your credit card information.
Stay safe, and please let us know if we can assist you any further.
Best Regards,
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