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Dear Sir,
This is with the reference to SBI Credit Card number XXXX-XXXX-XXXX-XXXX in the name of XXXXXX.
Per your last email dated XXXXX, I learned that the monthly e-statement feature was switched without my knowledge or consent.
Hence I request you to switch back and continue sending me physical statement on my registered address. I also understand that by that, I shall not be receiving estatement by email.
Please do not expect me to be available on phone. I prefer to receive detailed email instead.
Thanking you.
Yours faithfully,
XXXXXX
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