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call re chase delivery, informed cust that we ran out of stock; apologized to cust, cust acknowledged, was able to relay needed info re delivery and stock.
call re chase delivery, informed cust that we ran out of stock; but luckily enuf the item will be dispatched within 24hrs, apologized to cust for delay, cust acknowledged, was able to relay needed info re delivery.
call re chase delivery, informed cust that item has been dispatched on 06-Sept, apologized to cust for delay, cust acknowledged, was able to relay needed info re delivery.
call re chase delivery; but luckily enuf item is in packing stage as of 06-Sept, will be dispatched ASAP, apologized to cust for delay, cust acknowledged, was able to relay needed info re delivery.
REMOVE MAILING LIST:
cust called requesting to be taken out of mailing list.
PAYING MANUALLY FOR POSTAGE
cust called paid for the postage for the said order, processed payment manually. sorted.
RETURN ITEMS
call re returning product, due to unsuitable reason. I advsd cust to sent item to us via 2nd class post with all reqd details inside the parcel, please refund item upon recvd. Thanks!
call re returning product, due to bad stomach reactions, I advsd cust to sent item to us via 2nd class post with all reqd details inside the parcel, please replace/refund item upon recvd. Thanks!
call re returning product, due to NO BENEFIT to health, still in money-back period. advsd cust to sent item to us via 2nd class post with all reqd details inside the parcel, please refund item upon recvd. thanks!
Delivery Information:
Source ltd.- Up to 28 days
Health Solutions - Up to 28 days
Health Broadcast - Up to 28 days
Aquil ltd. - Up to 28 days
UK Direct Shop - 5 to 7 days however please allow up to 28 days. Items come via Royal Mail Standard Class.
Nostalgia Direct - up to 14 days
RETURN ADDRESSES:
Health Broadcast Company Information Heath Solutions
Windbatch St Luke's House
Whitechapel lane London Road
Oldford Copford
Frome CO6 1BJ
Somerset
BA11 2NN
UK DIRECT SHOP and NOSTALGIA DIRECT
Unit 7-9 Romsey Industrial Estate
Greatbridge Road
Romsey
SO51 0HR
AQUIL Source Ltd
Aquil Ltd Southcroft
The Stable House Chapmanslade
Aldswoth Westbury
Gloucestershire BA13 4AU
GL54 3QX
Priority Handling Inquiry:
Priority handling essentially means that your order is moved to the top of the list for processing and If an item is not in stock, you will be at the top of the list when new stock arrives.
Unfortunately Priority handling is quite different from what we mistakenly understood as Express delivery, whereas we received our order in a more shorter time frame than the usual 5-7 working days from the day of being shipped out.
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