Notes
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email address:
for quality assurance purposes
phone number:
should you call us again
model and version number EA6900
serial number 14x10607603022
isp: comcast
os: windows 10
how many devices do you have:
wireless online
wired online:
did you reset the router:
are you the administrator of your computer
probable cause
set up
layout troubleshooting steps
Set the expectation of the customer
triage
TROUBLESHOOTING STEPS
(if all things fails RESET)
366152
name that appears on the card
billing address
ea3500 (n) 69.99
ea6100 (ac)89.99
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