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*** warranty starts on the DOP***
***1 year Complimentary Assistance Support and 1 year HardWare***
-Direct Connect (so long they are under warranty)
-remote access for $9.99 (1 time 14 days grace period)
-Direct Connect Unlimited (so long they are under warranty)
-for $19.99 (covers 1 year HW)
We also have another option which we called Direct Connect. This is where I can securely connect to your computer and take over from there to troubleshoot it. Most likely this is the option that our customers prefer because its fast and saves you the hustle. On your end, you'll be able to see what i'm doing and I will also explain the things that i'm doing so that it will give you an idea where to go to just in case you need to configure it again. And I will also show you the features of our product. And if ever, just in case I'm not successful in resolving your issue, I will give you your money back because its 100% refundable.
So, which would you prefer, Direct Connect or the Manual troubleshooting?
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