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puffani
678 548 6092
E1500
10910C68226966
>made password reset
>invalid
>laptop
>CHARTER
>WINDOWS 10
>JUST CALL THE ISP
____________________________________
CASE 2.
devarshi
(301) 421-0986
E2500
10A20C68306860
>WIFI CISCO
>NO WIFI
>VERIZON
>LAPTOP
>WINDOWS 10
>IT JUST HAPPEN
>WIRELESS N WIRED CANT CONNECT
10A20C68306860
LAPTOP
__________________________________________
CASE 3.
diane
2093573626
E2000
CVR01KA15958
>called comcast
>isnt working
> no internet connecting
>working this working
>apple ipad
>laptop
>windows 7
>desktop wireless
> 3 WIRELESS
>1 HARWIRED
> 2 WIRELESS
>3000
_______________________________________________
CASE 4.
christina
8622225731
wrt160n
CSE01HB00956
>reset modem and wifi
_______________________________________________
CASE 5.
alan
7087050282
WUSB6300
13E10S0B502560
>upgraded windows 10
>device work for short time
>knock on the internet
> walk away to the computer
>disabled itself
> 2 drivers
>before it was fine
> on the
>wifi lite
>laptop HP
>WINDOWS 10
>COMCAST
>UNZIP WHOLE BUNCH CONTENT NONE SETUP
>
__________________________________________________
CASE 6.
kristina
6043666063
MINI USB ADAPTER AE600-CA
12R1607602382
windows
>GO TO DESKTOP
>WIFI WIFI CHOOSE
>INTERNET SPEED
> windows 10
PROPERTIES:
NETWORKING TAB
MICROSOFT ADAPTER PROTOCOL
RIGHT CLICK LINKSYS ADPATER GO TO PROPERTIES
ADVANCED TAB
CHANGE MODE , WIRELESS FREQUENZY
__________________________________________________
CASE 7.
david
3604524033
EA6500 MADE BY CISCO
12N10C68200950
DEC 18 2013
>PUT ROUTER IN ONE HTING
>NEED NETWORK NAME AND PASSWORD
> SAMSUNG DIGITAL BOX
>LAPTOP
-
>SAMSUNG MEDIA
_________________________________________________
CASE 8.
kevin V.3.37.1
2077122570
WRT54GS
CGN20E116177
RUKO TV
>TIME WARNER
>LAPTOP WIRELESS CONNECTION
>NETFLIX
> 3 OR 4 DEVICES
>
15 INDEPENDENCE WAY
15 independence way , scarborough
15 Independence Way, Scarborough, ME 04074
15 Independence Way, Scarborough, ME 04074, USA
Kevin J Mckee
_________________________________________________
case 9.
joy
407 8321054
WIRELESS G
CDF80E3R5820
>bright house , DSL
>CUSTOMER SAID STARTED EARLIER OUT TODAY WORKING
>HAVE INTERNET BUT GOT SLOWER AND SLOWER
> CUSTOMER POWER LIGHTS FROM THE DEVICE ARE LIT
>INTERNET LIGHTS ON
>1 WIRED,
>LAPTOP
> BEHIND OF THINGS
_________________________________________________
CASE 10.
HANG UP
DARREL WALTER
ea6100
14X10608507365
>DATE OFFERINGS COURSE OF 4 DAYS
>2 NEW WIRELESS PEOPLE
>CUSTOMER GOT NOTHING OF IT
>
NETFLIX
>MACBOOK
> AGENT HAVE HIM RESET THE ROUTER
> AGENT ASKED HIM TO TYPE IN THE DG
>LINKSYS 0735
>CUSTOMER CHECKED THE TWO BOXES
>AGENT ALREADY RESET THE ROUTER
> GOES TO DEVICE LIST
_____________________________________________
CASE 11.
_______________________________
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