Notes
Notes - notes.io |
helped the cx with payment options
2) WMS: helped the Cx with the order status ,
requested the cx to wait till EDD,
3) As product returning to seller, informed the same to cx
4) Educated the cx to update the bank account details and call back for further process
5) Contacted DART for escalation as EDD missed
6) EDD missed , please escalate
7) 3P filled : please deliver the product on high priority
8) cx requested for order cancellation , updated successfully
9) CX INQUIRED REGARDING PICKUP STATUS , UPDATED THE CX AS PER PICKUP UPDATE
10) Cx inquired regarding his refund status
11) requested the cx to charge Dispute as cx complaint he still did not receive the refund
Email (Regular)
Hello,
As per our telephonic conversation,
Here is our Email ID : [email protected]
I hope this helps, We look forward to see you again
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