Notes
Notes - notes.io |
ESCALATION : 2751
_______________________________________________
CASE 1. 06992655
badge ID : 21716
14895
wifi adapter
john slery
95144763375
[email protected]
WUSb6100M
18y10c66611534
20 MINS/ BEST BUY
VERIZON
>Desktop
>Windows 7
>
__________________________________________
CASE 2. 06992788
"ghost call"
closing spiel release call
aprroved by CRT drew 20893
Ticket Number IN-45953
___________________________________________
CASE 3. 06992827
SHANNON
15063662195
ea6350/ AC1200
14Y21J07623968
>>SET-UP SYSTEM
>NEW BOUGHT ROUTER
>> desktop
>windows 7
>no internet connection
>diff house
>question, asked her,
_
___________________________________________
case 4. 06993069
john huseby
9073105326
[email protected]
WRT1900 ACS v2
18e20607606564
setup
plgged
>turn computer
>blue power light / all light
>cant access internet
>4PM
>GCI
>COSTOM
>WINDOWS 10
>CMD
>192.168.1.178 IP ADDRESS
>
_____________________________________________
CASE 5. 06993254
jOSE ESPINOZA
9565455498
[email protected]
new modem
>install
>connected wireless
>lose connection
>ISP, Time warner
>called us
>reset router
>NOT AT HOME
>SON CALLED
_________________>DIFF
____________________________
case 6.
_________________________________________
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