Notes
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==1===
kevin nguyen return call (06992539)
router is disconnected , almost every day
unplug the power, all wired and wireless device not working
all cables properly connected
Comcast
13J10603607710 - 25 days used
>>download - 121.37 Mbps
>>upload speed - 22.69 Mbps
4 wireless camera
smartphone
Linksys
>>download 126.89
>>upload 22.14
SpeedTest.net
trial 1>>download: 174.5
>>upload : 24.09
trial 2
>>download: 176.5
>> upload: 24.04
2.4 Ghz - 3 signal bars
5 Ghz - 3 signal bars
Accessed UI, checked the intitial speed
Powercycled and reset the router
Accessed UI, checked the second speed
Checked the speed on speedtest.net
Escalated the call to senior technician, release
dropping internet signal going on for two weeks now
downstream bandwith set to 0
media prioritization switched off
escalated the call to senior technician (aldrew paasa)
==2==
return caller
Anthony Fuller
5624416369
[email protected]
E1200
10822E6439130
==3===
Amber
ISP: Arris
E1200
Wi-Fi is not working
Cisco device is blinking
Accessed 192.168.1.1
Agreed to call back when she can access the UI already
===4===
call got disconnected
line quality issue--set to resolved
==5===
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