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Ems: hi AJ, I wanted to buy a watch for myself as a birthday gift, I already browsed at your store and I know what I want to buy, the problem is I'm too lazy to read the shipping details, its easier if someone would explain it to me. can you do that for me?
AJ: It would be my pleasure to help you, but may I know your name first so I can address you properly?
Ems: Yes, it's ems..
AJ: Hi Ems, may I know what's the web ID of the product you would like to buy?
Ems: the web ID is 1505388
AJ: thank you for that information I can see from my end that it's a fit bit surge smart watch.
Ems: Yes it is, since I am not getting any younger, I am trying to be fit, and I think this watch can help me monitor my lifestyle.
AJ: that's great. are you ready to order this item, ems?
Ems: Yes I am, but can you explain to me the delivery so I know when to wait.
AJ: Ok Ems, here's the deal... Since your item is qualified, it will be delivered for you for free through our standard delivery method, it will arrive around 3-6 business days. Will that be ok with you?
Ems: yes it would be fine but if there's a faster way for me to get it.
AJ: Well, we also have premium delivery that may cost you additional $7 and you will receive it 2-3 business days or the express delivery that costs additional $13 and you will receive it 1-2 business days. We also have same day delivery which may cost you additional $5 and you will receive your item on the same day you ordered it but this is only limited to the availability of the product and your location.
Ems: I'll go for the same day delivery.
AJ: Ok that is noted, to check if your qualified may I have your complete name and address so that I can process your order?
Ems: Yes, its Emysue Mae Ballares and my address is 143 N. Clark Street, Chicago, Illinois. zip code is 60602.
AJ: thank you for that information Ems. You say you're from Chicago, Illinois which makes you qualified for the same day delivery. just a recap, you're ordering Fit bit surge smart watch and you want it to be delivered on the same day, am I correct?
Ems: yes.
AJ: how do you want this to be paid?
Ems: COD please
AJ: Ok ems, your order is already processed, expect your item today. will there be anything else I can help you with?
Ems: No aj, you have helped me a lot. thanks.
AJ: thank you for calling blooming dale's, should you have any more concern you can call us anytime at 1-800-777-0000 have a good day, Ems, and enjoy your smart watch! :)
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