Notes

GROOMING
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Teachers must wear a business/smart casual outfit to work.

- English Academy expects employees to be well-groomed and well-kept, with appropriate facial hair and hairstyles, as well as a clean appearance with washed clothes that are not visibly frayed or in bad condition.
- Any visible tattoos or piercings of the face, except those on the ear, are not to be visible during parent, student, or client interaction.
- Apply natural-looking makeup and neat nail varnish if worn.

For more information, refer to EA Teacher's Resources > Teacher Tools > SOP's guides in GDrive.

Also please always consult with your center's BM, MT Coach, and SAs if you are unsure of the dress code.

[ !!! ] Don't wear open-toed shoes and flip flops!

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Greetings for Students and Parents
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Types of Greetings for Students
1. Formal Greetings:
○ Use for first meetings or special occasions.
○ Example: “Good morning, everyone! I’m excited to see you today.”
2. Casual Greetings:
○ For daily interactions to make students feel comfortable.
○ Example: “Hi, everyone! How’s it going today?”
3. Personalized Greetings:
○ Address students by name to build connection.
○ Example: “Good afternoon, Maria! How was your weekend?”
4. Group Greetings:
○ A collective address for the whole class.
○ Example: “Hello, Class 5B! Let’s start with some exciting activities.”

[ DO ]
Do Start with a Positive and Friendly Tone
Use a cheerful and approachable manner to make students feel welcomed.
Example:
"Good morning, class! I hope you’re all ready for an exciting lesson today!"
"Hi, Sarah! How are you feeling today? It’s great to see you!"
Do Acknowledge Every Student Individually (When Possible)
Address students by their names to show that you recognize and value them.
Example:
"Good afternoon, Daniel! I noticed your big smile today—did something good happen?"
Do Maintain a Positive Body Language
Smile, maintain eye contact, and use open gestures to create a welcoming environment.
Example:
"Welcome back, everyone! Let’s make today a great learning experience."
Do Adapt to the Situation
Use greetings that suit the context, such as a formal tone during exams or a casual tone
during activities.
Example:
"Good luck on your test today, team! I’m here if you have any last-minute questions."
Do Encourage Interaction
Make your greeting an opportunity for students to share their thoughts or feelings.
Example:
"How was your weekend, everyone? Did anyone do something fun they’d like to share?"

[ DON'T ]
Don’t Be Monotonous or Unenthusiastic
Avoid dull or indifferent greetings that make students feel ignored.
Example of what NOT to say:
"Hi. Sit down. Let’s start."
Don’t Use Sarcasm or Negative Remarks
Avoid sarcastic comments or jokes that might hurt students’ feelings.
Example of what NOT to say:
"Oh, look who finally decided to show up on time!"
Don’t Ignore Individual Students
Avoid addressing only a few students while neglecting others.
Example of what NOT to say:
"Hi, everyone except James, who’s always late."
Don’t Dismiss Students’ Responses
Avoid cutting off or ignoring students when they respond to your greeting.
Example of what NOT to say:
Student: "I had a great weekend!" Teacher: "Okay, sit down now."


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For Parents

[ DO ]
Do Start with a Warm, Respectful Tone
Use a polite and friendly greeting that makes parents feel welcomed and valued.
Example:
“Selamat pagi, Tuan dan Nyonya Smith! Senang sekali bertemu dengan Anda hari ini.”
“Halo, Ny. Brown! Bagaimana kabarnya hari ini”
Do Use Parents’ Names Correctly
Address them by their preferred names or titles to show respect.
Example:
“Selamat siang, Dr. Johnson. Bagaimana harimu?”
Do Show Genuine Interest
Ask about their child's experience or progress with sincerity.
Example:
“Bagaimana Emma menikmati pelajarannya sejauh ini?”
“Apakah ada yang ingin Anda ceritakan tentang pengalaman belajar Liam baru-baru ini?”
Do Maintain Eye Contact and Smile
A warm smile and eye contact help create a positive and approachable impression.
Example:
“Selalu menyenangkan bisa berdiskusi dengan Bunda, dan saya senang bisa mendiskusikan kemajuan Noah.”
Do Listen Actively
Give parents your full attention when they speak, and acknowledge their input.
Example:
“Saya memahami kekhawatiran Anda, dan saya akan memastikan untuk membahasnya di kelas.”

[ DON'T ]
Don’t Be Monotonous or Unenthusiastic
Don’t Be Rushed or Dismissive
Avoid appearing too busy or uninterested.
Example of what NOT to say:
“Sebetulnya waktu saya hanya sedikit hari ini, apakah saya bisa infokan ke bunda/ayah
secepatnya?
Use language that is appropriate to level of rapport with Parents
Avoid slang, jargon, or overly casual phrases IF rapport is not yet established. This couldcome off as unprofessional.
Example of what NOT to say:
"Hey, gimana kabarnya nih Bun, jelong-jelong terus nih kayanya"
Don’t Assume or Generalize About Their Child
Avoid making comments that seem judgmental or uninformed.
Example of what NOT to say:
“Saya yakin anak Anda kesulitan karena Anda terlalu sibuk untuk membantu.”
Don’t Interrupt or Speak Over Parents
Allow parents to finish their thoughts without cutting them off.
Example of what NOT to say:
“Ya, saya sudah tahu tentang itu. Mari kita lanjutkan.”
Don’t Use Negative or Defensive Language
Avoid language that might sound accusatory or dismissive of their concerns.
Example of what NOT to say:
“Yah, itu bukan salah saya.”


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Students Engagement Technique
Engaged students are less likely to misbehave.
● Interactive Activities: Games, role-plays, or group discussions.
● Incorporate Interests: Tailor lessons to students’ hobbies or goals, e.g., pop culture for teens or workplace language for adults.
● Movement Breaks: Include kinesthetic activities, especially for younger learners.


Building Rapport
Strong teacher-student relationships improve classroom dynamics.
● Learn students’ names quickly and use them.
● Show genuine interest in their progress and well-being.
● Encourage peer collaboration to build a supportive community.

Classroom Interaction Patterns
The way teachers interact with their students, as well as how students communicate with their peers,
plays a crucial role in language learning. By varying these patterns, they can enhance the learning
environment and improve student engagement. Here are some common interaction patterns in an ESL class.
T - Ss: Teacher talking to the whole class, such as in presenting a text, explaining grammar, giving instructions for an activity.
T - S: Questions and answers (dialogues) between the teacher and a student, such as in demonstration, checking comprehension.
T - S - S: Teacher initiated dialogues with more than one student, such as in role-playing demonstration and warm-up activities.
S - T: Student initiated conversation between a student and the teacher, such as in asking questions about a rule or an assignment.
S - Ss: One individual student talking to the whole class, such as in telling a story, reciting a poem.
Ss/Ss: Students working in small groups, such as practicing conversation and role-playing.
S - S: Two students work in pairs, such as practicing a dialogue, carrying out an information gap activity.
SS: Students working independently, such as reading and completing exercises.


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