Notes
Notes - notes.io |
RMT NOTES - [ MANISH SINGH BISHT ]
INCOMPLETE QUERY CX PIC CALL BUT CX DROP THE CALL MAIL SHARED
Issue-Query not clear//
Action-Call cnn but cx drop the call call back but cx drop the call /Mail Marked
Comm-Need to ask exact issue regarding pd
INCOMPLETE QUERY CX PIC CALL BUT CX DROP THE CALL MAIL NOT SHARED
Issue-Query not clear//
Action-Call cnn but cx drop the call call back but cx drop the call /Mail naa
Comm-Need to ask exact issue regarding pd
INCOMPLETE QUERY 2TH ATTEMPT CASE CLOSED
Issue-Query not clear//
Action-Call nc /Mail marked
Comm-Need to ask exact issue regarding pd
case close on 2 nd attempt as discussed with shubham sir
INCOMPLETE QUERY CX NOT PICK THE CALL MAIL SHARED
Issue-Incomplete Query //
Action-Call nc /Mail marked
Comm-Need to ask exact issue regarding pd
INCOMPLETE QUERY CX NOT PICK THE CALL MAIL NA
Issue-Incomplete Query //
Action-Call nc /Mail na
Comm-Need to ask exact issue regarding pd
DIFFRENT RECIVED ASK CX TO SHARED IMAGES
issue-Diffrent recived as per discription
Action - Call conn|| Mail marked
Comm - Need to Share Pd Images, Invoice Copy Or Snapdeal Packaging
DIFFRENT RECIVED CALL NOT CONN ASK CX TO SHARED IMAGES
issue-Diffrent recived as per discription
Action - Call naa || Mail marked
Comm - Need to Share Pd Images, Invoice Copy Or Snapdeal Packaging on mail
DIFFRENT RECIVED CALL NOT CONN MAIL NOT MARKED ASK CX TO SHARED IMAGES
issue-Diffrent recived as per discription
Action - Call naa || Mail naa
Comm - Ask cx to Share Pd Images, Invoice Copy Or Snapdeal Packaging on maiL
DIFFRENT RECIVED CALL CONN ASK CX TO SHARED IMAGES
issue-Diffrent recived as per discription
Action - Call cnn || Mail naa
Comm - Ask cx to Share Pd Images, Invoice Copy Or Snapdeal Packaging
CALL CNN RPU GENERATED BY I SIDE
issue; cx received same pd but cx facing quality issue
action-call conn//pickup initiated
comm-tat share 48 hrs for pickup
MULTIPLE TIME PICK UP FAIL MAIL NOT SHARED
issue- Return Related
action-call not connected//mail not marked
Comm- multiple attempts failed //need to share denial // as per shubham sir remarks on notes
MULTIPLE TIME PICK UP FAIL MAIL SHARED
issue- Return Related
action-call not connected//mail marked
Comm- multiple attempts failed //need to share denial // as per shubham sir remarks on notes
PICK UP RESHUDLE CX NOT PICK THE CALL MAIL NOT SHARED
issue; pick up related issue
action; call na // mail na
cmn;need to shared 2 to 3 days for pick up
PICK UP RESHUDLE CX NOT PICK THE CALL MAIL SHARED
issue; pick up related issue
action; call na // mail marked
cmn;need to shared 2 to 3 days for pick up
PICK UP RESHUDLE CALL CNN
issue; pick up related issue
action; call cnn //
cmn; need to shared 2 to 3 days for pick up
CX RECIVED OLD AND USED PRODUCT [NON RETURNABLE]
issue; old and used recived as per discription
Action - Call conn|| Mail marked
Comm - Need to Share Pd Images, Invoice Copy Or Snapdeal Packaging
CX RECIVED OLD AND USED PRODUCT
issue; old and used recived as per discription
Action - Call conn|| Mail marked
Comm - Need to Share Pd Images, Invoice Copy Or Snapdeal Packaging
RPI INITIATE CALL NOT CONN
issue- cx recived different
action-call not connected//mail marked
Comm- share the courier partner name ||RPI initiated ||tat shared 48 hours for pickup on mail
RPI INITIATE CALL CONN
issue- cx recived different
action-call connected //
Comm- share the courier partner name ||RPI initiated ||tat shared 48 hours for pickup on mail
SHIPPED TOGETEHER CALL CONN
Issue-shipped togeteher 1 recvived in 3 packs
Action: call conn// mail marked
comm: apology done//ask cx to fill the form and submit it from his end //asked cx to share the photos of the invoice, Id proof and Snapdeal inner and outer packaging on the mail
SHIPPED TOGETEHER CALL NOT CONN
Issue-shipped togeteher 1 recvived in 3 packs
Action: call na // mail marked
comm: apology done//ask cx to fill the form and submit it from his end //asked cx to share the photos of the invoice, Id proof and Snapdeal inner and outer packaging on the mail
SHIPPED TOGETEHER CALL CONN
Issue-shipped togeteher 1 recvived in 3 packs
Action: call conn // mail marked
comm: apology done//ask cx to fill the form and submit it from his end //asked cx to share the photos of the invoice, Id proof and Snapdeal inner and outer packaging
SHIPPED TOGETEHER CALL NOT CONN RPI APPROVED
Issue: One or more item is missing shipped together case//got only 1 item
action: call non conn // mail marked
comm- tat shared 48 hrs for update
PAYMENT RELATED ISSUE CALL CONN
issue-Payment deducted, order not confirmed
action-mail na //call connected
comm-tat share 48 hrs via mail
PAYMENT RELATED ISSUE CALL NOT CONN MAIL MARKED
issue-Payment deducted, order not confirmed
action-mail marked //call connected
comm-tat share 48 hrs via mail
PAYMENT RELATED ISSUE CALL NOT CONN MAIL NOT MARKED
issue-Payment deducted, order not confirmed
action-mail na //call not connected
comm-tat share 48 hrs via mail
INCOMPLETE QUERY CX PIC CALL BUT CX DROP THE CALL MAIL SHARED
Issue-Query not clear//
Action-Call cnn but cx drop the call call back but cx drop the call /Mail Marked
Comm-Need to ask exact issue regarding pd
INCOMPLETE QUERY CX PIC CALL BUT CX DROP THE CALL MAIL NOT SHARED
Issue-Query not clear//
Action-Call cnn but cx drop the call call back but cx drop the call /Mail naa
Comm-Need to ask exact issue regarding pd
INCOMPLETE QUERY 2TH ATTEMPT CASE CLOSED
Issue-Query not clear//
Action-Call nc /Mail marked
Comm-Need to ask exact issue regarding pd
case close on 2 nd attempt as discussed with shubham sir
INCOMPLETE QUERY CX NOT PICK THE CALL MAIL SHARED
Issue-Incomplete Query //
Action-Call nc /Mail marked
Comm-Need to ask exact issue regarding pd
INCOMPLETE QUERY CX NOT PICK THE CALL MAIL NA
Issue-Incomplete Query //
Action-Call nc /Mail na
Comm-Need to ask exact issue regarding pd
DIFFRENT RECIVED ASK CX TO SHARED IMAGES
issue-Diffrent recived as per discription
Action - Call conn|| Mail marked
Comm - Need to Share Pd Images, Invoice Copy Or Snapdeal Packaging
DIFFRENT RECIVED CALL NOT CONN ASK CX TO SHARED IMAGES
issue-Diffrent recived as per discription
Action - Call naa || Mail marked
Comm - Need to Share Pd Images, Invoice Copy Or Snapdeal Packaging on mail
DIFFRENT RECIVED CALL NOT CONN MAIL NOT MARKED ASK CX TO SHARED IMAGES
issue-Diffrent recived as per discription
Action - Call naa || Mail naa
Comm - Ask cx to Share Pd Images, Invoice Copy Or Snapdeal Packaging on maiL
DIFFRENT RECIVED CALL CONN ASK CX TO SHARED IMAGES
issue-Diffrent recived as per discription
Action - Call cnn || Mail naa
Comm - Ask cx to Share Pd Images, Invoice Copy Or Snapdeal Packaging
CALL CNN RPU GENERATED BY I SIDE
issue; cx received same pd but cx facing quality issue
action-call conn//pickup initiated
comm-tat share 48 hrs for pickup
MULTIPLE TIME PICK UP FAIL MAIL NOT SHARED
issue- Return Related
action-call not connected//mail not marked
Comm- multiple attempts failed //need to share denial // as per shubham sir remarks on notes
MULTIPLE TIME PICK UP FAIL MAIL SHARED
issue- Return Related
action-call not connected//mail marked
Comm- multiple attempts failed //need to share denial // as per shubham sir remarks on notes
PICK UP RESHUDLE CX NOT PICK THE CALL MAIL NOT SHARED
issue; pick up related issue
action; call na // mail na
cmn;need to shared 2 to 3 days for pick up
PICK UP RESHUDLE CX NOT PICK THE CALL MAIL SHARED
issue; pick up related issue
action; call na // mail marked
cmn;need to shared 2 to 3 days for pick up
PICK UP RESHUDLE CALL CNN
issue; pick up related issue
action; call cnn //
cmn; need to shared 2 to 3 days for pick up
CX RECIVED OLD AND USED PRODUCT [NON RETURNABLE]
issue; old and used recived as per discription
Action - Call conn|| Mail marked
Comm - Need to Share Pd Images, Invoice Copy Or Snapdeal Packaging
CX RECIVED OLD AND USED PRODUCT
issue; old and used recived as per discription
Action - Call conn|| Mail marked
Comm - Need to Share Pd Images, Invoice Copy Or Snapdeal Packaging
RPI INITIATE CALL NOT CONN
issue- cx recived different
action-call not connected//mail marked
Comm- share the courier partner name ||RPI initiated ||tat shared 48 hours for pickup on mail
RPI INITIATE CALL CONN
issue- cx recived different
action-call connected //
Comm- share the courier partner name ||RPI initiated ||tat shared 48 hours for pickup on mail
SHIPPED TOGETEHER CALL CONN
Issue-shipped togeteher 1 recvived in 3 packs
Action: call conn// mail marked
comm: apology done//ask cx to fill the form and submit it from his end //asked cx to share the photos of the invoice, Id proof and Snapdeal inner and outer packaging on the mail
SHIPPED TOGETEHER CALL NOT CONN
Issue-shipped togeteher 1 recvived in 3 packs
Action: call na // mail marked
comm: apology done//ask cx to fill the form and submit it from his end //asked cx to share the photos of the invoice, Id proof and Snapdeal inner and outer packaging on the mail
SHIPPED TOGETEHER CALL CONN
Issue-shipped togeteher 1 recvived in 3 packs
Action: call conn // mail marked
comm: apology done//ask cx to fill the form and submit it from his end //asked cx to share the photos of the invoice, Id proof and Snapdeal inner and outer packaging
SHIPPED TOGETEHER CALL NOT CONN RPI APPROVED
Issue: One or more item is missing shipped together case//got only 1 item
action: call non conn // mail marked
comm- tat shared 48 hrs for update
PAYMENT RELATED ISSUE CALL CONN
issue-Payment deducted, order not confirmed
action-mail na //call connected
comm-tat share 48 hrs via mail
PAYMENT RELATED ISSUE CALL NOT CONN MAIL MARKED
issue-Payment deducted, order not confirmed
action-mail marked //call connected
comm-tat share 48 hrs via mail
PAYMENT RELATED ISSUE CALL NOT CONN MAIL NOT MARKED
issue-Payment deducted, order not confirmed
action-mail na //call not connected
comm-tat share 48 hrs via mail
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