Notes

“Multi-tasking” may be a challenge for some, but if it’s your kind of challenge, this role may be perfect for you. As a Customer Service Representative, or as we like to say, Customer Service Specialist, you’ll be a problem-solver, salesperson, device technician, billing expert and more – all while being positive and professional. And you’ll also be a hero when you solve our customers’ challenges.

Responsibilities
* Actively listen to each customer with patience and courtesy.
* Use your troubleshooting and problem-solving skills to come up with solutions.
* Use your great communication skills to resolve customer’s device, billing and service concerns.
* Excite customers about how new solutions can positively impact their lives.
* Build customer relationships – earn their loyalty and trust by being polite and helpful.
Qualifications
Must have:
* At least a two-year degree or one year of relevant experience.
* Flexible schedule availability to work evenings and weekends.
Better yet, you’ll also have:
* Customer service experience, of course, and if you’ve handled billing and equipment questions, that’s a big plus.
* Experience solving customer’s problems in a call center environment. You are tech-savvy and know how to use that knowledge to find solutions while focusing on one customer at a time
Benefits
Approx. wage $19/hour
Health and dental insurance
Gym, swimming pool