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Sitenizden verdigim X kodlu siparisimi yaklasik 10-15dk once kargodan teslim aldim. Bu sipariste olan bir eksiklik nedeniyle size yaziyorum.
Her ne kadar siparisim zamaninda ve -olcum seti disinda- dagilmamis, paketi yirtilmamis bir sekilde ulastiysa da siparisimde 2 paket olarak satin aldigim kuru maya ozunden kargoda yalnizca 1 paket vardi.
Gelmeyen 1 pakedin ucretini iade etmenizi rica ederdim; ancak sonucta bira yapacagimdan siz iade ettikten sonra yine ayni urunu alacagim. Bu durumda, bu sefer urunumun kargosu ucretsiz olmayacagi icin benden kaynaklanan bir hatadan dolayi ben zarara girmis olacagim; cunku eksikligin oldugu siparisimden tutari nedeniyle kargo ucreti alinmamisti.
Ucret iadesi zararima olacagi icin eksik olan bu urunu de tarafima gondermeniz mumkun mu?
Ilginiz icin tesekkurler.
Iyi calismalar.
- ilim
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