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@MatsuiKenta_ | Clayton
1. Menggunakan kata dan kalimat yang baik menyesuaikan dengan lingkungan.
2. Gunakan bahasa yang mudah dimengerti oleh lawan bicara.
3. Menatap mata lawan bicara dengan lembut.
4. Memberikan ekspresi wajah yang ramah dan murah senyum.
5. Gunakan gerakan tubuh / gesture yang sopan dan wajar.
6. Bertingkah laku yang baik dan ramah terhadap lawan bicara.
7. Memakai pakaian yang rapi, menutup aurat dan sesuai sikon.
8. Tidak mudah terpancing emosi lawan bicara.
9. Menerima segala perbedaan pendapat atau perselisihan yang terjadi.
10. Mampu menempatkan diri dan menyesuaikan gaya komunikasi sesuai dengan karakteristik lawan bicara.
11. Menggunakan volume, nada, intonasi suara serta kecepatan bicara yang baik.
12. Menggunakan komunikasi non verbal yang baik sesuai budaya yang berlaku seperti berjabat tangan, merunduk, hormat, ces, cipika cipiki (cium pipi kanan - cium pipi kiri)
13. Pahami aturan tak tertulis di tempat kerja
14. Datang tepat waktu
15. Kenakan busana kerja yang pantas jika berada di tempat kerja
16. Selalu mintalah ijin saat meminjam
17. Jangan menyela pembicaraan
18. Kontrol Telepon Selular
19. Pelankan suara
20. Hargai privasi orang lain
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